One AI agent. Your whole stack.
WooCommerce chatbot with CRM & helpdesk integrations

Your AI chat knows your store. But your customer knowledge lives everywhere else – in your helpdesk articles, your CRM records, your ERP.

Your support team already wrote the answer – in Zendesk. Your chatbot can’t see it, so someone writes it again in WordPress.

A customer asks about their ticket. Your chat agent has no idea it exists.

Every tool you add becomes another content silo your AI can’t reach.

Corelex is being built as the connector platform for WooCommerce AI – one agent, grounded in your live store data today, and designed to plug into the CRM, helpdesk, and ERP systems you already run. Join the Connector Program and help decide which integration ships first.

Built to connect – not bolted on

Most chat widgets treat integrations as afterthoughts: a webhook here, a Zapier recipe there. Corelex’s connector architecture is designed differently, because it runs on a real cloud backend (Google Cloud), not inside your WordPress database:

  • One knowledge layer, many sources. Connected platforms will sync into Corelex’s managed datastore alongside your WooCommerce and WordPress content – so the AI ranks all your knowledge together and answers from the best source, whichever system it came from.
  • Governance first. Every synced document carries source and visibility controls. Internal-only helpdesk articles stay internal – they will never leak into customer-facing answers. And as with everything in Corelex, you choose where the data lives: EU, US, or Global.
  • Actions, verified. Connectors won’t just read – the same action framework that powers add-to-cart and verified order lookup is designed to create cases and check ticket status in your systems, with identity verification enforced in code on every record access.

The connector program – early access

We build connectors in the order our merchants need them. Register interest in a platform below – it directly shapes the roadmap, and early-access participants get onboarding support and input on the integration design.

Zendesk

Your help center articles become AI answers in your store chat. Escalations become tickets – with full conversation context.

In design

Hubspot

Chat-captured leads land directly in your CRM. Your HubSpot knowledge base powers customer-facing answers automatically.

In design

Salesforce

Service Cloud knowledge in your store chat, cases created from escalations. Enterprise-grade, governance included.

Freshdesk

Escalated chat conversations become support tickets instantly. Your solutions articles already ground every AI answer in Corelex.

Don’t see your platform?

WooCommerce chatbot Salesforce integration – what it will look like

For merchants running Salesforce alongside WooCommerce, the planned Corelex connector syncs Salesforce Knowledge into your store’s AI agent, so the same answers your service team relies on reach your customers instantly – with internal-only articles excluded by default. Escalations from chat will create Salesforce cases carrying the full AI conversation summary, and customers will be able to ask about case status in chat, identity-verified before anything is shown. No per-resolution fees, no per-agent seats: connector access is part of Corelex’s flat query-based pricing.

An AI agent for WooCommerce + ERP

Product catalogue in WooCommerce, service reality in your ERP – Corelex’s dual sales + service architecture was built for exactly this split. See how we approach ERP-connected commerce in our enterprise work, and talk to us about connecting your system through the Connector Program.

Frequently asked questions

Does Corelex integrate with Salesforce?

A Salesforce connector is planned as part of the Corelex Connector Program. It will sync Salesforce Knowledge into your store’s AI agent and create cases from chat escalations. Corelex already integrates live with WooCommerce, WordPress content, PDFs, and WhatsApp today. Register interest to shape the Salesforce roadmap.

Which helpdesk integrations does Corelex support?

Today, Corelex answers from your WooCommerce catalogue, WordPress pages and posts, and PDF documents. Helpdesk connectors (Zendesk, HubSpot, Freshdesk) are in the early-access Connector Program – the order we build them is driven by merchant demand, so registering interest genuinely matters.

Will internal helpdesk articles be visible to my customers?

No. Corelex’s connector architecture is designed with document-level visibility controls: internal-only articles are excluded from customer-facing AI answers by default. You control what the agent can see.

Does Corelex replace my helpdesk or CRM?

No – it connects to them. Corelex resolves what AI can resolve, and hands the rest to the systems and people you already have, with full conversation context. Your helpdesk stays your helpdesk, it just receives better-briefed escalations.

Can Corelex work with my ERP?

Corelex’s dual sales + service architecture is designed for merchants whose product data lives in WooCommerce and whose operational data lives in an ERP. ERP connections are handled case by case through the Connector Program – contact us to discuss your system.

What does connector access cost?

Corelex pricing stays query-based and predictable – never per agent, never per resolution. Connector availability by plan tier will be announced when each connector ships, early-access participants are involved first.

One agent, grounded in everything you run.